Asiana Airlines is a company that believes in being close to their customers, in greeting them with a smile as beautiful as their wings adorned with stripes of many colours. The official 5 star rated Skytrax airline is a truly luxurious experience in Business and First Class with their service constantly evolving to ensure enjoyable and comfortable travel.
Winners of the World's Best Airline Cabin Staff Award
Asiana Airlines was named winner of the World's Best Airline Cabin Staff award at the 2011 World Airline Awards in a ceremony held at the Paris Air Show. Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious and respected quality recognition of front-line product and service standards across the world airline industry. With 200 airlines featured, the awards reflect customer satisfaction levels across 38 different items of airline front-line product and service.

Asiana Airlines provides VIP lounges for first/business class passengers and Star Alliance Gold members taking international flights. In particular, business class passenger will be provided with free phone calls and facsimile service, as well as various beverages and reading materials.
First class passengers, Asiana Platinum/Diamond members, and Star Alliance Gold members can use the lounge free of charge with one companion, if they board the flight on that day.
International Flight Lounge at Incheon Airport

| Lounge | Location | Opening Hours | Facilities |
| First and Business Class Lounge | Situated besides gate #42 on the left side of the passenger terminal | 05:00 to 21:00 | PDP TV, reading materials, free local calls, Internet desks, wireless LAN, sleeping room, message machine, shoe shining machine, shower room |
| Boarding Gate Lounge | 4th Floor, near Gate #119 to the west side of the boarding gate | 06:00 to 21:00 | PDP TVs, reading materials, free local calls, Internet desks, wireless LAN, a sleeping room, massaging machines, shower room |
International flight lounge at Gimpo Airport

| Location | Opening Hours | Facilities |
| Right-hand side of the departure gate on the 3rd floor | 06:40 to 19:30 | PC room, mini bar, etc. |
International flight lounge at Gimhae Airport

| Location | Opening Hours | Facilities |
| 3rd Fl after security | From 7:00 until the last departure time of Asiana flights | PC room, self bar |
Asiana Airlines is a company that believes in being close to their customers, in greeting them with a smile as beautiful as their wings adorned with stripes of many colours. The official 5 star rated Skytrax airline is a truly luxurious experience in Business and First Class with their service constantly evolving to ensure enjoyable and comfortable travel.
Winners of the World's Best Airline Cabin Staff Award
Asiana Airlines was named winner of the World's Best Airline Cabin Staff award at the 2011 World Airline Awards in a ceremony held at the Paris Air Show. Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious and respected quality recognition of front-line product and service standards across the world airline industry. With 200 airlines featured, the awards reflect customer satisfaction levels across 38 different items of airline front-line product and service.

Asiana Airlines provides VIP lounges for first/business class passengers and Star Alliance Gold members taking international flights. In particular, business class passenger will be provided with free phone calls and facsimile service, as well as various beverages and reading materials.
First class passengers, Asiana Platinum/Diamond members, and Star Alliance Gold members can use the lounge free of charge with one companion, if they board the flight on that day.
International Flight Lounge at Incheon Airport

| Lounge | Location | Opening Hours | Facilities |
| First and Business Class Lounge | Situated besides gate #42 on the left side of the passenger terminal | 05:00 to 21:00 | PDP TV, reading materials, free local calls, Internet desks, wireless LAN, sleeping room, message machine, shoe shining machine, shower room |
| Boarding Gate Lounge | 4th Floor, near Gate #119 to the west side of the boarding gate | 06:00 to 21:00 | PDP TVs, reading materials, free local calls, Internet desks, wireless LAN, a sleeping room, massaging machines, shower room |
International flight lounge at Gimpo Airport

| Location | Opening Hours | Facilities |
| Right-hand side of the departure gate on the 3rd floor | 06:40 to 19:30 | PC room, mini bar, etc. |
International flight lounge at Gimhae Airport

| Location | Opening Hours | Facilities |
| 3rd Fl after security | From 7:00 until the last departure time of Asiana flights | PC room, self bar |