Singapore Airlines won the award for World’s Best Economy Class and Best Economy Class Onboard Catering. It also ranked third as World’s Best Airline behind Qatar Airways and Asiana Airlines and runner up in the Best First Class Cabin and Best First Class Seats categories behind Etihad Airways.
Singapore Airlines was named the World’s Best Business Class Airline for customer Product and Service Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards are the global benchmark of airline excellence.
The runners-up in this Best Business Class Airline categorywere Qatar Airways taking 2nd place in the category, ahead of Etihad Airways in 3rd position.
Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.
Singapore airlines won 2010 Skytrax Best Business Class Seat and Best Cabin Staff Awards, and maintained its position as number two airlines in the world.
For the 8th consecutive year, Singapore Airlines was inducted into the Travel Hall of Fame in the TTG Travel Awards 2009. In the Skytrax World Airline Survey Awards 2009, it was named the airline with the “Best First and Business Class”.