Asiana Airlines First & Business Class Offers

Asiana Airlines' brand-new premium service offers comfort and convenience unrivaled in the aviation world. Your journey will become more relaxing, and the business will be executed faster and more efficiently. The overall intention of our service is to provide elegance to your travel. Enjoy a comfortable and convenient service on the wing with Asiana Airlines. Asiana Airlines offers a premium service that continues from the beginning of your journey to its end.


First Class Suite











































Korea's First Two Door Seats

Your privacy is maximized by the two sliding door seat, the first of its kind offered by a Korean airline. Close the sliding doors, and the seat turns into your own private space.



Personal Mini-Bar


For maximum convenience, stock your own personal mini bar with your favorite beverages.




210cm-Long Fully Flat Bed

The 210cm-long fully flat bed guarantees the same level of comfort you would have in your own bedroom.



Extra Seat For Your Companion


Enjoy the company of your travel companion with this extra seat, relax and maybe enjoy a drink together or a friendly conversation with this extra seat facing you.




World's First 32" Personal TV Screens

Enjoy the Audio/Video experience of a 32" TV screen, with endless entertainment options offered by the latest AVOD systems.



Optimised In-Flight Lighting


Mood Lightning optimizes lighting conditions for take-off, meals, sleeping and rest, and the Star Light system provides a special in-flight sleeping experience under the stars in the sky.





Seat Control System


LCD SFCU (Seat Function Control Unit) embedded in the armrest of the seat, provides a one-touch-screen for the control over  all functions of your seat.



Power Supply System


With diverse types of sockets, the power system allows you to conveniently use your laptop, USB-connected equipment and iPod during the flight.





SMS/Email Service



  • Fees Per Use: USD 1.50

  • Method of Payment: Credit Card

  • Available Languages: Korean and English

  • Applicable Flight Types: A330 and B777               



First Class


































180 Degree Bed-Type Seat


The 180-degree bed-type seat.



Wide Seat Space of 83 Inches


Your dream in-flight experience will come true in this spacious seat.



Seat Partition


Enjoy your flight in a separated space for maximum privacy.



Automatic Control System


This high-end system customized for individual passengers provides maximum comfort.



Power Supply System


For some of Asiana Airlines’ aircrafts including B747, B777, B767, A330, and A321, power supply systems and USBs are provided for passengers’ convenience.



In-Flight Satellite Phone



  • Telephone Charge: USD 1.33 to USD 2 per 10 sec

  • Applicable Flight Types: A330, B777 and B747 only



SMS/Email Service



  • Fees Per Use: USD 1.50

  • Method of Payment: Credit Card

  • Available Languages: Korean and English

  • Applicable Flight Types: A330 and B777



Business Smartium






















































Full-Flat Bed-Type Seat


Business Smartium provides a 180-degree reclining full-flat seat, which is as comfortable as the First Class seat.



Private Space


The independent lighting design with its separated lighting system does not allow light to come through, while the bright LED lamp provides a nice reading environment for the passenger without irritating the eyes.



Direct Aisle Access


With each seat offering direct aisle access to. The direct aisleaccess to all seats of Business Smartium Class is a special benefit.



Staggered Layout: Effecient Seat Layout


Asiana Airlines became the first Korean airline to adopted a Staggered Layout aircraft configuration to enable more fluid in-flight circulation. The previous 32-seat layout was replaced with a 24-seat layout, and the space allocated to each passenger was expanded, providing a better level of in-flight environment.



AVOD System


Enjoy a multimedia experience with a large monitor, dozens of movies and the AVOD system with a broad selection. Enjoy the contents of your choice, including movies, music and games, from the AVOD (Audio Video on Demand) System. What is even more convenient is that it allows you to play and pause whenever you want. By watching videos on your own large personal monitor, your flight will feel shorter than ever.



PC Power Outlet/USB Port


There is a personal power supply system for portable laptops and electronic devices, so passengers can work during their flight without battery issues.



Wide Cocktail Table


Provided for your convenience is your own personal cocktail table at every seat, this is a convenient table on which passengers can place laptops, newspapers or anything they like!



Multi-Purpose Storage


Each supplementary seat has storage for shoes and other supplies under it, for greater passenger convenience.



Point Safety Belt


For passenger safety, the three-point safety belt is provided for take-off and landing.



Foldable Arms


If you use the seat as a flat seat, fold the arms up to enjoy a more comfortable space.



Satellite Phone



  • Telephone Charge: USD 1.33 to USD 2 per 10 sec

  • Applicable Flight Types: A330, B777 and B747 only



SMS/Email Service



  • Fees Per Use: USD 1.50

  • Method of Payment: Credit Card

  • Available Languages: Korean and English

  • Applicable Flight Types: A330 and B777



Business Class






































High Class Tea Service


The tea service is provided in a quality Wooden Tea Box that includes various teas. Enjoy numerous kinds of black and green teas, as well as many other herbal teas for a more relaxing, comforting flight.



Automatic Control System


The system customized for individual passengers' bodies is designed to accommodate any movements of passengers.



Wide Seats


Wide seat spaces guarantee a premium in-flight experience.



Power Supply System


For some of Asiana Airlines’ aircrafts including B747, B777, B767, A330, and A321, power supply systems and USBs are provided for passengers’ convenience.



Bed-Type Seat


The near-flat seat guarantees an experience as comfortable as your own bed.



Satellite Phone



  • Telephone Charge: USD 1.33 to USD 2 per 10 sec

  • Applicable Flight Types: A330, B777 and B747 only



Seat Partition


Enjoy your privacy in the cozy space.



SMS/Email Service



  • Fees Per Ue: USD 1.50

  • Method of Payment: Credit Card

  • Available Languages: Korean and English

  • Applicable Flight Types: A330 and B777



Established in 1988 by 2013 Asiana Airlines had developed into a truly global airline, with a fleet of over 83 Aircraft flyingto 24 countries, 73 cities and all spanning 89 routes around the globe. This official 5 star rated Skytrax airline is a truly luxurious experience in Business and First Class with their service constantly evolving to ensure enjoyable and comfortable travel.

Asiana Lounges

 

Asiana Airlines provides VIP lounges for first/business class passengers and Star Alliance Gold members taking international flights. In particular, business class passenger will be provided with free phone calls and facsimile service, as well as various beverages and reading materials.

First class passengers, Asiana Platinum/Diamond members, and Star Alliance Gold members can use the lounge free of charge with one companion, if they board the flight on that day.

International Flight Lounge at Incheon Airport

Lounge Location Opening Hours Facilities
First and Business Class Lounge Situated besides gate #42 on the left side of the passenger terminal 05:00 to 21:00 PDP TV, reading materials, free local calls, Internet desks, wireless LAN, sleeping room, message machine, shoe shining machine, shower room
Boarding Gate Lounge 4th Floor, near Gate #119 to the west side of the boarding gate 06:00 to 21:00 PDP TVs, reading materials, free local calls, Internet desks, wireless LAN, a sleeping room, massaging machines, shower room

 

International flight lounge at Gimpo Airport

Location Opening Hours Facilities
Right-hand side of the departure gate on the 3rd floor 06:40 to 19:30 PC room, mini bar, etc.

 

International flight lounge at Gimhae Airport

Location Opening Hours Facilities
3rd Fl after security From 7:00 until the last departure time of Asiana flights PC room, self bar

 

 

Awards

2014:

  • Awarded ‘Best Eco-philosophy Award’ at the 2013 Travel Awards by China Travel & Leisure
  • Awarded‘Best Ground Call Center Award’by U.S Business Traveler
  • Awarded ‘Best Services Airlines Award’ by Shanghai Morning Post
  • Awarded ‘Best International Airlines Award’ at the Special Trip The World Travel Awards 2013 by Oriental Morning Post

2013:

  • Inducted to the Hall of Fame of “Global Traveler” as awarded “Best Airline for Onboard Service” and “Best Airline for Flight Attendants” for 10 consecutive years
  • Awarded 2013 Best In-Flight Services in the World, Best Flight Attendants in the World and Airline with Best Transpacific B/C Service by Premium Traveler
  • Awarded ‘2013 Best Airline Staff Service in Asia’ and‘Best Economy Class Onboard Catering’ by Skytrax
  • Awarded ‘2012 Best Overall Airline in the World’, ‘Best Overall Inflight Experience in the World’for 7 consecutive years), ‘Best Overall Customer Service – Airline – Ground/Call Center’for four times by Business Traveler
  • Awarded ‘2012 Best Overall Airline in the World’, ‘Best Overall Inflight Experience in the World’for 7 consecutive years), ‘Best Overall Customer Service – Airline – Ground/Call Center’for four times by Business Traveler

2012:  

  • Awarded ‘Best Airline for Onboard Service’, ‘Best Airline for FLT Attendants’for 9 consecutive years, ‘Best Trans-Pacific Airline’ for 3 consecutive years, ‘Best White Wine – International First Class’ and ‘Best Champagne – International First Class’for second consecutive years by Global Traveler
  • Awarded‘Airline of the Year’ by Premiere Traveler 
  • Awarded ‘Best Airline to Asia’ / ‘Best Flight Attendants  in the World’ 
  • ‘Best Airline Advertising Campaign’ from  Premier Traveler
  • Ranked as the 2nd in the ‘World Airline Award’and received the‘Best Airline in Asia’ and the ‘Best Economy Class Airline Seat’ award  at the 2012 Skytrax World Airline Awards

2011:

  • Awarded the ‘Best Customer Service in the World’ from Business Traveler
  • Awarded the ‘2011 Airline of the Year’ from Global Traveler
  • Awarded ‘Top International Airline Frequent-Flier Program’ by Executive Travel Magazine
  • Awarded ‘World’s Best Cabin Staff’ and‘World’s Best Economy Class’by Skytrax
  • Asiana’s Incheon Lounge Selected Best in Asia Pacific by Priority Pass
  • 2011  Awarded the “Best Onboard Service & Flight Attendants Award” for the seventh consecutive years. the “Best Airline in North Asia” for second consecutive year and the “Best Trans-Pacific Airline” for the second time by “Global Traveler.”  

2010:

  • Awarded ‘Best Flight Attendants in the World’and‘Best  In-flight Service in the World’ for the fifth consecutive  year,  as well as ‘Best Overall Customer Service- Airlines- Ground/Call center’ for three consecutive years by  Business Traveler Magazine.
  • ‘Best Airline Customer Service – Asia’, Leading Edge Awards by Executive Travel Magazine (published by American Express)
  • Awarded the ‘2010 Airline of the Year’ from Skytrax
  • Awarded ‘Best Onboard Service & Flight Attendants’ for the sixth consecutive year and‘Best Airline in North Asia’by Global Traveler Magazine.

2009:

  • Awarded ‘Best Flight Attendants in the World’ and ‘Best In-flight Service in the World’ for the forth    consecutive year,  as well as ‘Best Overall Customer Service- Airlines- Ground/Call center’ for two consecutive years by Business Traveler Magazine.
  • Awarded the ‘2009 Top Airline Cabin Staff’ Award from China’s top travel magazine ‘World Traveler Magazine.’
  • Leading Edge Awards 2009 by Executive Travel, Best Editor’s Pick(International Airlines), Best Airline Customer Service(2nd) 
  • The World Airline Awards 2008 by Skytrax, Best Economy Class Catering, Best Transpacific Airlines
  • Airline of the Year, Air Transport World Magazine

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