Star Alliance Enhances Customer Transfer Experience at London Heathrow

| November 27, 2017

Passengers connecting through Heathrow Terminal 2 (The Queen’s Terminal), will now benefit from a faster transfer experience, thanks to an improved journey through Terminal 2B.
The new facility enables passengers, whose flights arrive and depart at Terminal 2B, to pass through security within the same concourse, providing a more convenient and faster travel experience.

This will allow travellers to better use of their time on the ground between flights and takes away the rushed stress of transferring in the airport. Star Alliance passengers travelling in First or Business Class or holding Star Alliance Gold Status, can also relax in either the Air Canada, Singapore Airlines or United lounge, which are all located in the terminal.

This dedicated security check-point will mean an easier transition for passengers with optimised aircraft stand allocation. This means inbound aircraft can be allocated a stand close to the departing aircraft and passengers will only need to walk a matter of steps for their next flight.

The Star Alliance airlines serving Heathrow are Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, Turkish Airlines, THAI and United.

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