Established in 1988 by 2013 Asiana Airlines had developed into a truly global airline, with a fleet of over 83 Aircraft flyingto 24 countries, 73 cities and all spanning 89 routes around the globe. This official 5 star rated Skytrax airline is a truly luxurious experience in Business and First Class with their service constantly evolving to ensure enjoyable and comfortable travel.
Asiana Lounges
Asiana Airlines provides VIP lounges for first/business class passengers and Star Alliance Gold members taking international flights. In particular, business class passenger will be provided with free phone calls and facsimile service, as well as various beverages and reading materials.
First class passengers, Asiana Platinum/Diamond members, and Star Alliance Gold members can use the lounge free of charge with one companion, if they board the flight on that day.
International Flight Lounge at Incheon Airport
| Lounge | Location | Opening Hours | Facilities |
| First and Business Class Lounge | Situated besides gate #42 on the left side of the passenger terminal | 05:00 to 21:00 | PDP TV, reading materials, free local calls, Internet desks, wireless LAN, sleeping room, message machine, shoe shining machine, shower room |
| Boarding Gate Lounge | 4th Floor, near Gate #119 to the west side of the boarding gate | 06:00 to 21:00 | PDP TVs, reading materials, free local calls, Internet desks, wireless LAN, a sleeping room, massaging machines, shower room |
International flight lounge at Gimpo Airport
| Location | Opening Hours | Facilities |
| Right-hand side of the departure gate on the 3rd floor | 06:40 to 19:30 | PC room, mini bar, etc. |
International flight lounge at Gimhae Airport
| Location | Opening Hours | Facilities |
| 3rd Fl after security | From 7:00 until the last departure time of Asiana flights | PC room, self bar |
Awards
2014:
- Awarded ‘Best Eco-philosophy Award’ at the 2013 Travel Awards by China Travel & Leisure
- Awarded‘Best Ground Call Center Award’by U.S Business Traveler
- Awarded ‘Best Services Airlines Award’ by Shanghai Morning Post
- Awarded ‘Best International Airlines Award’ at the Special Trip The World Travel Awards 2013 by Oriental Morning Post
2013:
- Inducted to the Hall of Fame of “Global Traveler” as awarded “Best Airline for Onboard Service” and “Best Airline for Flight Attendants” for 10 consecutive years
- Awarded 2013 Best In-Flight Services in the World, Best Flight Attendants in the World and Airline with Best Transpacific B/C Service by Premium Traveler
- Awarded ‘2013 Best Airline Staff Service in Asia’ and‘Best Economy Class Onboard Catering’ by Skytrax
- Awarded ‘2012 Best Overall Airline in the World’, ‘Best Overall Inflight Experience in the World’for 7 consecutive years), ‘Best Overall Customer Service – Airline – Ground/Call Center’for four times by Business Traveler
- Awarded ‘2012 Best Overall Airline in the World’, ‘Best Overall Inflight Experience in the World’for 7 consecutive years), ‘Best Overall Customer Service – Airline – Ground/Call Center’for four times by Business Traveler
2012:
- Awarded ‘Best Airline for Onboard Service’, ‘Best Airline for FLT Attendants’for 9 consecutive years, ‘Best Trans-Pacific Airline’ for 3 consecutive years, ‘Best White Wine – International First Class’ and ‘Best Champagne – International First Class’for second consecutive years by Global Traveler
- Awarded‘Airline of the Year’ by Premiere Traveler
- Awarded ‘Best Airline to Asia’ / ‘Best Flight Attendants in the World’
- ‘Best Airline Advertising Campaign’ from Premier Traveler
- Ranked as the 2nd in the ‘World Airline Award’and received the‘Best Airline in Asia’ and the ‘Best Economy Class Airline Seat’ award at the 2012 Skytrax World Airline Awards
2011:
- Awarded the ‘Best Customer Service in the World’ from Business Traveler
- Awarded the ‘2011 Airline of the Year’ from Global Traveler
- Awarded ‘Top International Airline Frequent-Flier Program’ by Executive Travel Magazine
- Awarded ‘World’s Best Cabin Staff’ and‘World’s Best Economy Class’by Skytrax
- Asiana’s Incheon Lounge Selected Best in Asia Pacific by Priority Pass
- 2011 Awarded the “Best Onboard Service & Flight Attendants Award” for the seventh consecutive years. the “Best Airline in North Asia” for second consecutive year and the “Best Trans-Pacific Airline” for the second time by “Global Traveler.”
2010:
- Awarded ‘Best Flight Attendants in the World’and‘Best In-flight Service in the World’ for the fifth consecutive year, as well as ‘Best Overall Customer Service- Airlines- Ground/Call center’ for three consecutive years by Business Traveler Magazine.
- ‘Best Airline Customer Service – Asia’, Leading Edge Awards by Executive Travel Magazine (published by American Express)
- Awarded the ‘2010 Airline of the Year’ from Skytrax
- Awarded ‘Best Onboard Service & Flight Attendants’ for the sixth consecutive year and‘Best Airline in North Asia’by Global Traveler Magazine.
2009:
- Awarded ‘Best Flight Attendants in the World’ and ‘Best In-flight Service in the World’ for the forth consecutive year, as well as ‘Best Overall Customer Service- Airlines- Ground/Call center’ for two consecutive years by Business Traveler Magazine.
- Awarded the ‘2009 Top Airline Cabin Staff’ Award from China’s top travel magazine ‘World Traveler Magazine.’
- Leading Edge Awards 2009 by Executive Travel, Best Editor’s Pick(International Airlines), Best Airline Customer Service(2nd)
- The World Airline Awards 2008 by Skytrax, Best Economy Class Catering, Best Transpacific Airlines
- Airline of the Year, Air Transport World Magazine
