Employment

Due to Covid-19, we are putting a hold on any current recruitment for the Retail Travel Team for the immediate future . Any applications will be kept on file and will be looked at when international travel resumes.
Word Press Developer positions remain OPEN.


FirstClass-Family

Join Our Growing FirstClass Team

With the company growing we are expanding our offices in Parramatta and the CBD and are looking for some talented travel professionals to join our award-winning team.

Who are we looking for?

 

What We Offer

Are you longing to be part of a dedicated, fun, caring and passionate workplace? We can offer you this and more in an open and friendly environment where you will work with some of the best of Australia’s sales-people, suppliers and trade partners. Join us in our commitment to remain the top independent agency in Australia.

You can expect to receive cutting edge training to develop your skill-set as a sales person and travel specialist, with support to grow yourself personally and professionally in line with the company.

We promote an inclusive, flexible and balanced workplace where evolving opportunities for our staff play an essential role in the day-to-day operation of the company.

We offer a competitive salary package, with flexible work options across our offices or the opportunity to work from home after your training period as well as performance bonuses.

We encourage team participation in exclusive sales incentives and you’ll get the opportunity to travel on luxury famil in partnership with our extended trade family. You can also expect to take part in our in-house rewards and staff-building which includes restaurant meals, sales bonuses, team cruises and more. 


Word Press Developer

Job Description

We have few startup projects which require an experienced proficient web developer using word-press and themes, some using woo commerce.

We are looking for an excellent word press developer, who meet the following 

Technical Requirement:
PHP
HTML and CSS SASS
Javascript JQuery
Bootstrap, CSS Grid, etc.
Experience with GitHub
Basic AWS
Terminal Access

WordPress Theme Plugin Development WooCommerce
Bespoke WordPress Themes and Plugins
Custom Fields and Taxonomies
Configuring forms
Experience with basic on-page SEO and Yoast Plugin
Experience with email software like Mailchimp and Sendy
Experience with mockup software and designing websites

You must speak fluent English and are excellent in communication.
It is an advantage if you have experience or are able to coach the beginners to learn word press programming. 
You will be working with a part-time project manager based in the US.
Our office is based in Sydney CBD.

Your rewards:

  • Excellent salary and bonus package with unlimited earning capacity
  • Be Part of a Dedicated, Fun, Caring and Passionate Workplace
  • Excellent opportunities for career advancement

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your CV and cover letter stating BRIEFLY:

  • Your general IT experience
  • Your latest word press or woo-commerce projects (the part you are in charge of)
  • Three reasons why we should hire you
  • Three of your highest achievements

We look forward to hearing from you! 

apply-now

 

Digital Marketer

About the role:

We are seeking a bi-lingual, digital marketer fluent in English and Mandarin (both written and verbal). The ideal candidate will be highly motivated with strong initiative and a can-do attitude to grow our business in new markets, support our marketing goals, promote multiple businesses and increase our presence on social media.

Reporting to the CEO you will work on marketing initiatives and implementation of our marketing plans.


About the Company:

Firstclass.com.au is an established leader in luxury travel for over 17 years. Providing holiday packages to discerning travellers in the luxury market. This position will work within high end Chinese Markets for the travel side of the business and also assist with marketing activities for our other businesses within the health and homeware industries.


Responsibilities include:

  • Assist managing multiple online eCommerce businesses within tourism, health and homewares
  • Expand our online presence for high end Chinese travellers across Chinese marketing or social media platforms
  • Create and execute integrated campaign activities including, but not limited to, direct marketing, copywriting, advertising and digital asset management
  • Identify and implement improvements to digital platforms, based on data-driven analysis and business needs, to optimise user experience, engagement and conversion


Skills and Qualifications

  • Experience with search and social media marketing
  • Web administration for product management
  • Proven experience curating new audiences & building on existing
  • Excellent work ethic
  • Strong organisational and time management skills
  • Excellent attention to detail and accuracy
  • Highly creative with the ability to think outside the box
  • The highest standards of integrity and confidentiality
  • Excellent written and verbal skills in English & Mandarin
  • Sound analytical skills
  • Proficiency in Microsoft Office including Excel, Word

 

Desirable Qualities:

  • Knowledge of the Chinese tourism operators
  • Knowledge of Australian domestic tourism products including destinations, hotels and attractions
  • Experience in WordPress admin
  • Experience in SEO
  • Ecommerce Online Store Operation Experience
  • Basic HTML & CSS, Adobe InDesign, Photoshop


Enthusiasm and going the extra mile will be highly prized as you take full ownership of tasks and operate in our dynamic environment.

 

What’s in it for you?

  • A dynamic technologically advanced environment which embraces new challenges and constant innovation
  • Opportunity to work with a group of motivated, result-driven, fun-loving high achievers
  • Flexible working hours and locations
  • Lots of opportunities to explore the world in style
  • Large scope for career advancement in various fields of your choice

 

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cv and cover letter stating BRIEFLY

  • Three reasons why you are interested in this position
  • Three reasons why we should hire you
  • Your experience and result in digital and social media marketing (up to 50 words)
  • Three of your highest achievements; together with your resume.

We look forward to hearing from you! 

apply-now


Reward Travel Team Manager

FirstClass.com.au is establishing a new brand PointsAdvisor to help our clients using reward points for predominantly first and business class flights. 

The Role

We are seeking a Travel Team Manager to lead a new brand of First Class Travel Team to assist our first and business class clients to book redemption flights with airlines or other luxury travel partners.

Benefits

  • Be part of a dedicated, fun, caring and passionate team in building a startup venture
  • Excellent salary and bonus package with unlimited earning capacity
  • Excellent opportunities for career advancement
  • Ongoing training and professional development opportunities
  • A dynamic, technologically advanced company that embraces new challenges and is constantly aligned with the latest innovations  

Skills and Experience

  • Minimum of 12 months experience managing a travel team
  • Strong time management and deadline prioritisation ability
  • Demonstrated experience in sales and working towards targets/KPIs  
  • Experience with airline loyalty programs and redeeming flights
  • Strong numerical and analytical skills
  • Exceptional written, verbal and interpersonal communication skills

Apply

To be considered for this amazing opportunity to be part of the First Class Group, please forward your CV and cover letter stating:

  • Three reasons why you are interested in this role
  • Three reasons why you should be hired 
  • Three of your highest achievements
  •  Your experience in retail travel or redemption flights (up to 50 words)

apply-now


Travel Specialist

Job Description

As part of FirstClass.com.au’s award winning sales team, the Travel Specialist will provide our clients with first class service of their luxury travel needs.

Responsibilities

Organising first/business class flights and amazing holidays for discerning clientele from first point of contact through to travel and beyond
Maintain and manage the travel arrangements of returning clients with a focus on building an ongoing relationship

Qualifications

You are a results driven sales person with great customer service skills, passionate about travel and familiar with a variety of luxury air, cruise and land products. Dedicated, flexible and willing to take initiative, you are a great team player who can easily communicate and interact with your customers and colleagues.

Skills and Experience

  • 2 years experience in travel sales, retail preferred
  • Excellent English, both written and oral
  • Solid organisational skill
  • Strong attention to detail

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cover letter (outlining experience working in the retail travel environment and any experience working towards targets/KPIs) and resume now via the link below.

apply-now

 


Cruise Specialist

Job Description

As part of FirstClass.com.au’s award winning sales team, the Cruise Specialist will provide our clients with first class service of their luxury travel needs.

Responsibilities

Organising amazing luxury cruise holidays for discerning clientele from first point of contact through to travel and beyond
Maintain and manage the travel arrangements of returning clients with a focus on building an ongoing relationship

Qualifications

You are a results driven sales person with great customer service skills, passionate about cruising and familiar with a variety of luxury air and land products. Dedicated, flexible and willing to take initiative, you are a great team player who can easily communicate and interact with your customers and colleagues.

Skills and Experience

  • 2 years experience in cruise sales, retail preferred
  • Excellent English, both written and oral
  • Solid organisational skill
  • Strong attention to detail

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cover letter (outlining experience working in the retail travel environment and any experience working towards targets/KPIs) and resume now via the link below.

apply-now

 

 


Personal Assistant

Job Description

An accomplished travel consultant looking for a new challenge?
We need a motivated, dynamic and responsible PA to assist the Managing Director and her retail operations team, and web development team.

You Have:

  • Proven record of being a successful travel consultant
  • Proficiency in retail travel bookings, including flights
  • Dedication to work and desire to constantly improve yourself
  • High work quality standard, excellence being your benchmark 
  • Well developed organisational and time management skills
  • Excellent listening skills with attention to detail and accuracy
  • High efficiency which requires clarity and creativity
  • Ability to cope with pressures and a mature, calm constructive problem-solving style
  • The highest standards of integrity and confidentiality
  • A flair of building excellent rapport with VIP clients, operational team, supplier and all walks of life
  • Excellent written and verbal skills, good analytical skills and sound judgment, confidence in dealing with all aspects of correspondence
  • Proficiency in Microsoft Office including Excel, Word, Outlook, and internet

Desirable Qualities:

  • Experience on Amadeus, Tramada, Myob
  • Experience in web admin, web development
  • Experience in marketing

Enthusiasm and going the extra mile will be highly prized as you take full ownership of tasks and operate in our dynamic environment.

We Offer:

  • Training on travel consulting for first class travellers
  • Training on web project management
  • A dynamic technologically advanced environment which embraces new challenges and constant innovation
  • Opportunity to work with a group of motivated, result driven, fun loving high achievers
  • Lots of opportunities to explore the world in style
  • Large scope for career advancement in various fields of your choice

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cv and cover letter stating BRIEFLY

  • Two reasons why you are interested in this position
  • Three reasons why we should hire you
  • Your experience in retail travel or web development if any (up to 50 words)
  • Three of your highest achievements; together with your resume.

apply-now



Internship or Work Experience

Job Description

We offer internship or work experience in Accounting, Travel Consulting, Web Content Management, Web Development, Web Design, Web Marketing, Social Media Marketing.

We could offer a position in relevant field after completion with satisfactory performance.

You Will

  • Get training in chosen field
  • Have open communication with travel team and management
  • Work at a dynamic technologically advanced company which embraces new challenges and constant innovation
  • Learn from a group of motivated, result driven, fun loving high achievers
  • Have large scope for career advancement in various fields of your choice

We have an office in Darling Harbour and one in Parramatta. You maybe required to participate in either of the locations.

To be considered for this amazing opportunity, please forward your cover letter stating BRIEFLY

    • Which role you need work experience or completing internship in
    • Two reasons why you are interested in this position
    • Two reasons why we should offer this to you
    • Two of your highest achievements, together with your resume

apply-now


E-Commerce Store Manager

About the role:

We are seeking a bi-lingual, E-commerce Store Manager fluent in English and Mandarin (both written and verbal) . You have managed sales and strategies used to conduct digital and retail sales and conversions. The ideal candidate will be highly motivated with strong initiative and a can-do attitude to grow our business in new markets and increase our presence on social media.

Reporting to the CEO you will work on marketing initiatives and implementation of our marketing plans.


About the Company:

This position is predominantly for our start-up companies in the health and homeware industries. In addition, you may be required to assist with other business ventures under our brand. 


Responsibilities include:

  • Daily monitoring and management of our online and retail stores
  • Executing ad campaigns across search engines, social media platforms and EDM’s
  • Researching and implementing the latest digital marketing strategies to achieve maximum sales growth
  • Increasing website traffic and sales across all platforms including social media
  • Improving user experience to increase website traffic and sales
  • Managing site development
  • Identifying and implementing improvements to digital platforms, based on data-driven analysis and business needs, to optimise user experience, engagement and conversion 

Essential Skills:

  • Extensive experience with practices and techniques related to web merchandising or online retailing
  • Experience with Google Suite including: Analytics, Search Console, Google Ads, Tag Manager
  • Previous experience managing social media platforms including: Facebook, Instagram, YouTube, LinkedIn
  • Data analysis, testing and data collection
  • Proven experience curating new audiences & building on existing

 

Skills and Qualifications

  • Excellent work ethic and adaptability
  • Strong organisational and time management skills
  • Excellent attention to detail and accuracy
  • Highly analytical with the ability to think outside the box
  • The highest standards of integrity and confidentiality
  • Excellent written and verbal skills in English & Mandarin
  • Proficiency in Microsoft Office including Excel, Word

 

Desirable Qualities:

  • Knowledge of the health and homeware industries 
  • Experience in WordPress admin
  • Experience in SEO
  • Experience in creating newsletters in Sendy or SendGrid
  • Basic HTML & CSS, Adobe InDesign, Photoshop

 

Enthusiasm and going the extra mile will be highly prized as you take full ownership of tasks and operate in our dynamic environment.

 

What’s in it for you?

  • A dynamic technologically advanced environment which embraces new challenges and constant innovation
  • Opportunity to work with a group of motivated, result-driven, fun-loving high achievers
  • Flexible working hours and locations
  • Large scope for career advancement in various fields of your choice

 

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cv and cover letter stating BRIEFLY

  • Three reasons why you are interested in this position
  • Three reasons why we should hire you
  • Your experience and result in Ecommerce store management (up to 50 words)
  • Three of your highest achievements; 

    apply-now